We need to incorporate – Netwerk Voice CTI Operations Senior Manager for our client in Belgium.
Requirements:
- Has a master’s degree (preferably IT) or gained equivalent knowledge by relevant work experience
- Has at least 10 years of work experience in IT Infrastructure/Network Service Management.
- Understands IT Service Management product (ServiceNow – Remedy – …)
- Has fair ITIL Lifecycle knowledge and Service Level Management skills. Knowledge of ITIL Lifecycle V3 is mandatory (Foundation + additional certificate)
- Is business proficient (B2+) in English and native either in Dutch or French.